A study of the value of ICT in improving corporate performance: a corporate competitiveness view
Abstract
In a context of economic crisis and strong competition between companies, managing information and knowledge seem to be key to the new productive model. The aim of this paper is to analyse the impact that the intensity of a firm’s adoption of information and communications technologies (ICT) and industry attractiveness has on corporate performance. A sample of 871 SMEs took part in the study and data were analysed using ordered logistic regression and principal axis factoring analysis. The results emphasise the existence of a significant positive relationship between ICT intensity of use and corporate performance and highlight the importance of ICT in very competitive environments. Our survey suggests that full integration of ICTs in the company is advisable. The drawback, however, is that the rapidly changing nature of ICTs makes the adoption of emerging ICTs difficult.
Keyword : Information and communications technologies (ICT), corporate performance, sustaining ICT advantage, Porter’s Competitive-Forces Framework, ICT intensity, industry attractiveness
How to Cite
Barba-Sánchez, V., Calderón-Milán, M. J., & Atienza-Sahuquillo, C. (2018). A study of the value of ICT in improving corporate performance: a corporate competitiveness view. Technological and Economic Development of Economy, 24(4), 1388–1407. https://doi.org/10.3846/tede.2018.3114
This work is licensed under a Creative Commons Attribution 4.0 International License.
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Hair, J. F. Jr., Anderson, R. E., Tatham, R. L., & Black, W. C. (1998). Multivariate Data Analysis (5th ed.). Upper Saddle River, NJ: Prentice Hall.
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Ho, P. H. K. (2016). Analysis of competitive environments, business strategies, and performance in Hong Kong’s construction industry. Journal of Management in Engineering, 32(2). Retrieved from https://ascelibrary.org/doi/10.1061/%28ASCE%29ME.1943-5479.0000399
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Mačiulytė-Šniukienė, A., & Gaile-Sarkane, E. (2014). Impact of information and telecommunication technologies development on labour productivity. Procedia-Social and Behavioral Sciences, 110, 1271-1282. https://doi.org/10.1016/j.sbspro.2013.12.974
Malone, T. S., Yates, J., & Benjamin, R. I. (1987). Electronic markets and electronic hierarchies. Communications of the ACM, 30(6), 484-497. https://doi.org/10.1145/214762.214766
Marrano, M. G., Haskel, J., & Wallis, G. (2009). What happened to the knowledge economy? ICT, intangible investment, and Britain’s productivity. Review of Income and Wealth, 55(3), 686-716. https://doi.org/10.1111/j.1475-4991.2009.00344.x
Marx, Th. G. (2017). Impacts of industry attractiveness and competitive position on leadership. Management and Organizational Studies, 4(3), 1-13. https://doi.org/10.5430/mos.v4n3p1
Mehrtens, J., Cragg, P. B., & Mills, A. M. (2001). A model of Internet adoption by SMEs. Information and Management, 39(3), 165-176. https://doi.org/10.1016/S0378-7206(01)00086-6
Mercader, J., Merono, A. L., & Sabater, R. (2006). Information technology and learning: their relationship and impact on organisational performance in small businesses. International Journal of Information Management, 26(1), 16-29. https://doi.org/10.1016/j.ijinfomgt.2005.10.003
Morikawa, M. (2004). Information technology and the performance of Japanese SMEs. Small Business Economics, 23(3), 171-177. https://doi.org/10.1023/B:SBEJ.0000032023.11566.4b
Molla, A., & Licker, P. (2005). Perceived e-Readiness factor in e-Commerce adoption: an empirical investigation in a developing country. International Journal of Electronic Commerce, 10(1), 83-110.
Nguyen, T. U. H. (2009). Information technology adoption in SMEs: an integrated framework. International Journal of Entrepreneurial Behaviour and Research, 15(2), 162-186. https://doi.org/10.1108/13552550910944566
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